80% Services For 100% Payment
In one of my rants that has nothing to do with politics, I am very upset with the day care my child attends. She goes to one of the better day cares, Primrose, in the area. Primrose is a national franchise, so there are at least local owners. It is very expensive; in fact, it is more than a mortgage payment each month.
I have been getting irritated a little more each holiday that the day care decides to be closed. I understand being closed on a holiday. I would probably not take my daughter to day care on those days anyway, but I am not given the choice. The only reason this irritates me is because they still charge the full weekly rate for those weeks. This week is a good example. They will be closed on Friday, July 4th, but they wanted the regular weekly payment on Monday. They are going to deliver on 80% of the services but want 100% of the payment.
What other industry can you deliver 80% and ask for 100% payment? Apparently, this is a common trend in the child care industry. I understand if I don’t take my child to their facility one day, but when they know well in advance that they will be closed, and they are not giving me any option for that day, I don’t feel I should have to pay for it. The only response I get is, “It’s our policy.” I want that policy for my company.
The biggest reason why this is starting to really tick me off is because I have to pay for whole weeks that my child will not be there. My mother is coming to stay with us for a week 5 weeks from now, and even if I give them adequate notice, they still demand payment for that week. So they can close when they want, and I still have to pay for it. She doesn’t go, I still have to pay for it. I give them plenty of notice, I still have to pay for it! What is going on??? Can someone please explain the rationale to me? Can someone please give me the argument of the day care, because I think this is a bunch of crap!!!